Skip to content
Halsted AI

Your phone rang at 4:55 on Friday and nobody picked up.

That was a new patient. We install AI in dental and medical practices so the phone always gets answered, then go after the paperwork behind it.

Refunded if we can't find three times its cost.

After go-live

running
  • Line 2

    Booking a cleaning for Tuesday at 3:40

  • Eligibility

    Checking tomorrow's schedule with the payer

  • Recall

    Working the unscheduled treatment list

  • Claims

    Drafting an appeal on a denied crown

An illustration of the work. These are not live numbers. Everything above is administrative, and anything clinical goes to a person.

25,000
patients on a healthtech platform I built, then sold
$6.5M+
processed through it
$50M+
in credit issued on products I led
10 yrs
building software under real regulation

Nobody is losing money for want of an AI strategy.

They lose it in four specific places. Finding them takes two weeks.

  1. 01

    The phone

    An unanswered call leaves no trace in your software, so nobody has ever had to answer for it.

  2. 02

    The retyping

    The same details typed into a form, a chart, and read down the phone to an insurer.

  3. 03

    The follow-up nobody owns

    Accepted treatment never booked. Patients gone eighteen months. Denials worth appealing.

  4. 04

    The pilot that died

    A tool you used for three weeks last year and stopped opening.

Your money leaks in the gaps between four systems.

Phone system

Calls, voicemail and texts

seam

Practice software

The calendar and the chart

seam

Insurance

Eligibility, claims and denials

seam

Billing

Balances, payments and unpaid invoices

Each vendor owns one box and stops at its edge. Your practice management company will make scheduling smarter. Nobody is going to make your phone system talk to your billing company, because no vendor owns both. At every seam above, a person carries the information across by hand.

We work the seams

We plug into what you already run.

Direct integration with Dentrix Ascend. Every other system below has a supported route, and the audit confirms yours before a build is quoted.

Dental

  • Dentrix Ascenddirect
  • Dentrix
  • Open Dental
  • Eaglesoft
  • Curve Dental
  • Denticon

Medical

  • Epic
  • athenahealth
  • eClinicalWorks
  • NextGen
  • DrChrono
  • Tebra

Phones

  • RingCentral
  • Weave
  • Mango Voice
  • Ooma

Three builds, priced before you commit.

from $9,800

Front Desk

Nobody has to answer the phone anymore.

Picks up every call and text at any hour. Books, reschedules, cancels, and handles the twenty questions your staff field all day. Hands over the moment a call needs a person.

  • Answers every call, including after hours and during the lunch rush
  • Books and reschedules straight into your practice management system
  • Answers insurance, hours, location, pricing and prep questions
  • Texts back missed calls within seconds
  • Puts anything urgent or clinical straight through to a person
  • Sends you a daily transcript of everything it said

Live in 3–4 weeks

from $14,500

Intake & Records

The paperwork fills itself in.

What a patient writes on a form arrives in the chart with nobody retyping it. Insurance checked before they walk in. A one-page summary on the provider's screen that morning.

  • Digital intake forms that land in the chart, not in a PDF pile
  • Insurance eligibility checked and flagged before the visit
  • Referral letters, scans and faxes read and filed automatically
  • A one-page pre-visit summary for the provider
  • Flags missing information while there's still time to fix it

Live in 4–6 weeks

from $16,500

Revenue & Recall

The money you have already earned, collected.

Accepted treatment nobody booked. Patients who stopped coming. Denials nobody appealed. This works all three lists every week, politely, at a fixed monthly cost.

  • Works your unscheduled treatment list every week
  • Reactivates patients who haven't been in for 12+ months
  • Triages claim denials and drafts the appeal
  • Chases outstanding balances in a tone you have approved
  • Reports what it recovered, in dollars, every month

Live in 4–6 weeks

The AI Opportunity Audit

$2,500Two weeks, start to finish

Two weeks looking at how the business really runs. You get a written plan: what to automate first, what it costs, what it returns, what to leave alone.

Find less than three times the fee in recoverable value and you do not pay for it.

The full $2,500 comes off the price of any build you start within 60 days.

What you get, in writing

  • Two hours with you, two more with whoever runs the front desk
  • We phone your office like a patient and write down what happened
  • Every place someone retypes what a computer already had
  • A ranked list of fixes, with a dollar figure on each
  • Straight answers on HIPAA and what your software already does
  • A fixed-price quote, no obligation

Audit, build, stay.

  1. 01

    We audit

    Two weeks watching how the work really moves. You get a written plan with dollar figures on it, and you keep it whether or not you hire us.

  2. 02

    We build

    Fixed price, three to six weeks. It connects to the software you already run. Staff are trained during the build, not on go-live day.

  3. 03

    We stay

    We watch it, fix what drifts, add one new thing each quarter. Cancel any month on thirty days' notice.

Devin Picciolini, Founder of Halsted AI

I've built the regulated version of this before.

I built a healthtech platform used by 25,000 patients and sold it. Now founder and CTO of Slate, a fintech company, where getting data handling wrong means a fine and a lawyer.

The promises

  • We sign a BAA before anything touches patient information.
  • Fixed prices, agreed before we start.
  • Month to month. Thirty days' notice, no penalty.
  • If off-the-shelf software already does it, we tell you.

The questions everyone asks

Is this HIPAA compliant?

It has to be, or we don't build it. We sign a BAA before anything starts. Patient information only ever passes through systems covered by one, so nothing gets pasted into a consumer chatbot. Every build comes with a one-page data map: what information goes where, who can see it, how long it is kept. If a vendor will not sign a BAA, we do not use that vendor.

My software company says they already have AI. Why do I need you?

Sometimes you genuinely don't, and the audit will say so. It is the cheapest outcome available to you and you should hear it from us. Software vendors build for their average customer and their features work inside their own product. Your expensive problem usually sits in the gap between four different systems. A gap starts where one vendor stops, so no vendor owns it.

What happens when it says something wrong to a patient?

It is built so that it cannot. You write and approve the script before go-live, and it only says things you have signed off. Anything clinical, urgent or unfamiliar goes to a person within seconds. You get a transcript of every conversation. If you dislike a sentence we change it the same day.

My staff is going to hate this.

They hate it when it lands on them without warning. We bring the front desk in during the build, not on go-live day, and we start with the tasks they already complain about: the retyping, the hold queue, the same five questions forty times a week. What usually happens is the front desk ends up defending it, because the boring half of the job disappears and the half they actually like gets easier.

Are you going to replace my people?

No, and I would be wary of anyone selling you that. What happens in practice is your existing team stops doing work a computer should have been doing, and the next hire never becomes necessary. It shows up as a hire you did not make. Your payroll this quarter looks the same, and you should know that going in.

More on the questions page.

Two weeks from now you could have the plan.

The audit is $2,500. Refundable if it cannot pay for itself three times over, and the fee comes off anything you go on to build.