Front desk

An AI receptionist that is actually good at the job

It picks up on the first ring at any hour, talks like a person, books the appointment properly, and knows when to hand over to your staff. Four hundred calls a month costs the same as forty.

Book the audit — $2,500 Take the 2-minute scorecard

What we usually find

Where the money is actually going

Every missed call is a patient who called someone else

They do not leave a voicemail and they do not call back later. The revenue never appears in any report you own, so the problem never lands on anybody's desk. Practices run this way for years without ever knowing the number.

Hold time is the first impression

A new patient forms their view of your practice before meeting anybody. Four minutes of hold music does most of that work for you.

The same five questions, four hundred times a month

Do you take my insurance. Where do I park. What time do you close. Can I move Thursday. Four hundred times a month, a trained person reads the answer off a screen.

What we'd build

Fixed price, quoted after the audit

from $9,800

Front Desk

Nobody has to answer the phone anymore.

Picks up every call and text at any hour. Books, reschedules, cancels, and handles the twenty questions your staff field all day. Hands over the moment a call needs a person.

Answers every call, including after hours and during the lunch rush
Books and reschedules straight into your practice management system
Answers insurance, hours, location, pricing and prep questions
Texts back missed calls within seconds
Puts anything urgent or clinical straight through to a person
Sends you a daily transcript of everything it said

Live in 3–4 weeks

How it goes

Audit, build, stay.

01
We audit
Two weeks watching how the work really moves. You get a written plan with dollar figures on it, and you keep it whether or not you hire us.
02
We build
Fixed price, three to six weeks. It connects to the software you already run. Staff are trained during the build, not on go-live day.
03
We stay
We watch it, fix what drifts, add one new thing each quarter. Cancel any month on thirty days' notice.

Who's doing the work

25,000: patients on a healthtech platform I built, then sold
$6.5M+: processed through it
$50M+: in credit issued on products I led
10 yrs: building software under real regulation

Founder and CTO of Slate. Built a healthtech platform used by 25,000 patients and sold it. Ten years shipping software in regulated industries. More about that.

The questions everyone asks

How long until it is answering the phone?

Usually about a month from signing. Front Desk is the fastest thing we build, because it does not need deep access to clinical records to start earning. It needs your schedule, your script and your escalation rules.

What happens with an emergency call?

It spots urgency early and hands over. Warm transfer during hours, your on-call path outside them. You define what counts as urgent and we build to that list. We test this path against recordings of real calls, harder than anything else in the build.

Can it handle accents, background noise, elderly callers?

Well, and better every quarter, though not perfectly. When it cannot follow something it says so and hands over. During the build we tune it against your own call recordings, so it learns how your patients actually speak.

Does it replace my front desk staff?

It takes the phone off them. In most practices that is the difference between a front desk that is underwater and one that can look up and greet the person standing at the counter.

AI for dental practices AI for medical practices

Two weeks from now you could have the plan.

The audit is $2,500. Refundable if it cannot pay for itself three times over, and the fee comes off anything you go on to build.

Book the audit Not ready? Take the 2-minute scorecard